Amazon Account Management
By mastering these skills, you can become an expert in Amazon account management and provide valuable services to businesses that sell on Amazon. This course is focused on teaching you practical, hands-on skills that you can apply to real-world situations. You'll learn how to manage Amazon accounts effectively, communicate with clients, and build a successful VA business
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About the course
Journey into the heart of Amazon's bustling marketplace with our comprehensive Account Management Course. As Amazon's platform continues to evolve, so does the intricate dance of managing seller accounts. This course stands as a beacon for both beginners aiming to understand the basics and seasoned professionals looking to refine their skills.
Amazon Account Management isn't just about listing products. It's about crafting an immersive buying experience, optimizing every touchpoint, from the product listing to post-purchase support. This course takes you on a deep dive, exploring every facet, from effective inventory management and customer service to mastering the nuances of feedback and brand-building on Amazon.
Guided by seasoned industry experts, you'll encounter real-world scenarios, actionable strategies, and hands-on exercises. Our modules not only provide theoretical know-how but also emphasize practical application, ensuring you're well-prepared to tackle the challenges of the Amazon selling landscape.
By the course's end, you'll emerge with the expertise to manage Amazon accounts seamlessly, ensuring maximum visibility, growth, and profitability. Transform your Amazon selling journey and excel in the world of e-commerce with us.
Join now and pave your way to becoming an Amazon Account Management wizard!
What will you learn
DAY 1
Brand Registry
Generic
Whitelisted
Intellectual property
Hijackers
Copyright Infringement
Intellectual property rights or trademark infringement
Enrolling a Brand on Amazon Brand registry
GTIN Exemption
VC or Vendor Central
SC or Seller Central
B2B Central
Performance Notification
Voice of the customer
Feedback Manager
Suspected Intellectual Property Violations
Received Intellectual Property Complaints
Product Authenticity Customer Complaints
Product Condition Customer Complaints
Food and Product Safety Issues
Listing Policy Violations
Restricted Product Policy Violations
Customer Product Reviews Policy Violations
Other Policy Violations
Order Defect Rate
Negative feedback
A-to-z Guarantee claims
Chargeback claims
Late Shipment Rate
Pre-fulfillment Cancel Rate
Valid Tracking Rate
Product Compliance Requests
Excess inventory
FBA sell-through
Stranded inventory percentage
FBA in-stock rate
DAY 2
Marketplace Fair Pricing Policy/Price Alerts
PRICING TIPS
Price update using a Bulk file
Manage Inventory Overview
Manage Order Returns ( FBA and FBM )
Authorize a return request
How to issue a refund
Manage CASE LOG
A+ CONTENT(EBC) /brand Story ETC.
Listing Quality Dashboard
TERMINOLOGIES
CREATING SKU
Copy Listing/Duplicate
Virtual Bundle
Video Upload
AB TEST/Split testing
Image Listing Important Notes and Tips
DAY 3
Different Types of Feedfile/Inventory File or Flat files
Product Launching
Piggy Back Listing
Different Listing Issues
Variation Family or Parent to child relations
Honeymoon Period
inventory error
fulfillment error
restriction
price error
Deleted/Missing SKU
Dangerous goods
Stranded/Suppressed
OTHER TIPS
What our students say
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“This is the best training online I'd ever enrolled. Coach Ben and coach Mariel are awesome, generous and honest. Dito ko nakita iyong learnings na matagal ko nang hinahanap. 1,000,000/1,000,000. I LOVE SANDBOX!!!!! TAS kwela pa mga batchmate ko. Hindi nakaka boring makinig kasi ang ganda ng pakikisama ng mga coaches. Sulit na sulit ang pinang enroll ko. I learned so much!”
"Yes worth it Ang bayad. mabait Ang mgaling pa sa coach Mariel. dami din tips."
“Super worth it course, Coach Mariel and Coach Ruben are both very accommodating. Sulit na sulit! Grabeh and support nila sa mga students taz ang daming learnings. I was an AAM student at till now one message away lang Coach Mariel. Never nagsawa sa kakulitan namin, Never din kaming pina bayaan. Highly recommend! ❤️❤️😍”
“Account Management Course ni Coach Mariel ay super sulit. Dami mong matutunan sa lessons niya and very hands on pa and matiyaga mag explain. You can easily approach her and sagutin ang lahat ng inquiries. Yung binayad mo super sulit. Thank you so much, Coach.”
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